Documenting an Effective Quality Management
System (ISO 9001/QMS):
This course is designed
to instruct companies how to document "value-added" policies and
procedures for the quality management system. Each element and clause
of the standard is reviewed from an implementation and process
improvement perspective. Relationships between elements of the standard
are analyzed and the documentation structure and hierarchy of a quality
management system is also defined. A common documentation format is
analyzed and the importance of readability and clarity is discussed.
The student will also learn how to implement the documentation and to
understand the basics of document and data control.
Highlights of the course include:
- Introduction to ISO
9001 and Overview
- Elements of the
Standard
- Process Improvement
Elements and Clauses
- Documentation
Hierarchy and Structure (Level I, II and III)
- Standard
documentation format
- Documentation
strategy
- Comparison of
current documents to the requirements of the standard
- Readability and
clarity
- Implementation and
Delegation of a QMS
- Discussion of
Element 4.5 "Document Control"
- Executive Management
Managers
- Quality Assurance
Personnel
- Internal Quality
Auditors
- How to create a
documented quality management system that can be easily implemented and
maintained.
- How to utilize the
standard as a continuous improvement and cost reduction tool.
- How to write value
added procedures and documents.
- How to implement the
procedures and get employee cooperation and feedback.
Eight hours (one-day)
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