Defining the Key Parameters of a Quality
Management System:
"A Practical Approach to
ISO 9001" This is a two-day structured seminar and workshop. The CEO
and staff are introduced to the ISO 9001 series of standards. Each of
the requirements is described. An interpretation for each is presented.
The intent and rationale of each topic is reviewed. Best practices
examples for each requirement is illustrated. The participants are then
posed questions concerning their proposed system. The answers to the
over 200 questions addressing the 20 elements of ISO 9001 standard,
become the unique defining characteristics of the firms Quality
Management System. Each of the decisions is reviewed and possibly
challenged by the facilitator who has assessed over 250 other firms
Quality Management Systems.
Highlights of the session include:
- The importance of
the CEO's involvement
- Using ISO 9001 as a
tool to support business process improvement
- Background and costs
of a QMS
- Process improvement
elements and clauses
- Implementation and
delegation of a QMS
- Improving profits
through ISO 9001
- A strategy for
implementing ISO 9001 in your company as a cost-reduction tool
- An understanding of
the standard’s requirements
- Organizing resources
and delegating responsibilities for the program
- How to budget
program costs and maximize your return on investment
- Keys to gaining
cooperation from your employees
Two-days
Note: Since the key management personnel will be attending the session
it is suggested that it be looked at as a retreat and held off-site
where interruptions will be held to a minimum (weekends are often
scheduled for this session).
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