Internal Quality Auditing
This course is designed to instruct participants how to become internal quality auditors. They will learn basic auditing concepts, the key characteristics of a successful auditor, the design and development of an audit plan, schedule, and audit checklist and report and how to document nonconformances. This course also covers how a well planned internal auditing program can result in continuous improvement.
Highlights of the session include
- Purpose and Scope of an Internal Quality Audit
- Basic Auditing Concepts and the Auditing Process
- Key Characteristics of an Auditor
- Design & Development of an Audit Plan and Schedule
- Audit Checklists
- Documenting Nonconformances
- Audit Reports
- Common Problems in an Internal Quality Audit
- Internal Quality Audits and Continuous Improvement
Outcome
- How to create an internal quality audit program in your company that helps you reduce operating costs.
- How to select and train auditors.
- How to create an audit plan.
- An understanding of questioning techniques and communications.
- How to make an auditee feel at ease.
- How to determine the effectiveness of a quality management system.
- Who Should Attend:
- Internal Quality Auditors
- Managers
- Quality Assurance Personnel
- Supervisors
Course Length
- Two-days. Note: A third day of conducting an actual audit can be added